Objectives

• A well informed IT department is essential for a successful implementation the Tax product.  Learn how to properly install, maintain and support this product.

Topics

• Fitting the system into your network environment
• Understanding installation procedures and issues
• Ensuring inclusion of hardware and software requirements
• Understanding data backup policies and procedures
• Understanding maintenance, support, and back-end support
• Understanding file storage, file sharing and security requirements (including the Citrix/Terminal Server)

Attendees

• IT personnel

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(class format(s) listed below)

CPE

• No CPE certificate(s)

Prerequisites

• Read Policies
• Network experience